Support

We're all in this together

General

Pricing & Billing

AI, IP & Your Content

Data, Security & Support

GenAI Tools

Auditioner & Casting

Production Management (Studio)

Screenplay Writing (Scriptini)

Script Submission & Coverage (Scriptbox)

Post-Production (Sudocut / Screenplayer)

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

Support

General

What is New Hollywood?

Who is New Hollywood built for?

What platforms do your products support?

Can I use New Hollywood tools for commercial projects?

How does your AI technology work?

What kind of support do you offer?

How do the different products fit together?

How do I create an account and get started?

Do I need to use every tool, or can I just use one?

Pricing & Billing

What plans and pricing are available?

What are tokens, and how do they work?

Can I upgrade, downgrade, or change my plan later?

Do you offer plans for teams and companies, not just individuals?

Do I need to buy all products separately?

Is there a free trial available?

Do you offer educational discounts?

Can I cancel my subscription anytime?

AI, IP & Your Content

Who owns what I write in Scriptini?

Is my script content used to train AI models?

What happens when AI reads my script for coverage?

Who owns AI-generated suggestions, coverage, or other outputs?

Can New Hollywood claim rights to my submitted script just because AI processed it?

Data, Security & Support

Is my script and project data secure?

Who can see my submission once I send it?

Is my data secure?

GenAI Tools

Can New Hollywood generate a trailer for my film?

What is "Watch Your Story" / animatic generation?

What is Gen-O-Matic?

Do I need footage already shot to use these tools?

Auditioner & Casting

What is Auditioner?

Do I need special equipment to record a self-tape?

Can I record more than one scene or do multiple takes?

What happens to my self-tape after I submit it?

How do casting calls and submissions work?

Can casting directors review and leave notes on auditions?

Production Management (Studio)

What can I manage for a project inside Studio?

What is script breakdown, and how does it help with scheduling?

Can I generate a pitch deck for my project?

Can I invite collaborators or team members to a project?

Can I manage more than one project at a time?

Screenplay Writing (Scriptini)

What is Scriptini?

How does the AI writing assistant help me write?

Does Scriptini generate storyboard images or scene visuals as I write?

Can I keep track of different drafts and revisions?

Is Scriptini included with my plan?

Script Submission & Coverage (Scriptbox)

How do I submit a screenplay for consideration?

Can I submit just a logline or idea instead of a full script?

What is AI coverage, and how is it generated?

Can I receive script submissions by email?

What happens after I submit a script?

Can I share a submission, coverage report, or pitch deck with someone else?

What format should my script be in?

Post-Production (Sudocut / Screenplayer)

What is Sudocut / Screenplayer, and who is it for?

Do I need Sudocut if I'm not doing post-production yet?

Still Have Questions?